Process Approach to Systemic Management of Employee Ideas

Abstract

This work aims to demonstrate a process approach to the systemic management of employee ideas. The essence of the proposed method
is demonstrating the employ-ee suggestion system as a process with explicitly defined input, outputs and require-ments. The author
formulated requirements based on literature research of the suc-cess determinants of the management of employee ideas. Success was
defined as achieving the goals that were described as starting points in the idea management process. As one of the main determinants
of success is employee involvement, moti-vating and demotivating factors of commitment are discussed as requirements based on this
determinant. The added value of the work is not only the presentation of the universal management process map with the accompanying
description of the re-quirements but also the list of the ready to use key performance indicators. Using of KPI that provide objective
information about the effects of the process allows manag-ers the overall management of the process or focusing on its specific, most
valuable for recipients, directions. The work also provides a simple diagnostic tool to identify possible causes of an ineffective idea
system in any organization.